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In this section we offer you a range of general information on frequently asked questions. However, if you cannot find a suitable answer to your concern, please do not hesitate to contact us directly.

Our dedicated team is available to answer your questions and offer support Monday to Friday between 8:00 a.m. and 5:30 p.m.

Customer service:

Call us: +41 52 654 20 85

Address: Ziegeleistrasse 2, CH-8253 Diessenhofen

frequently asked Questions

The delivery of your order usually takes 2-3 working days in Switzerland and 3-5 working days in the European Union.

Yes, different materials have different storage requirements. For example, fluororubber O-rings (FKM) should not come into contact with ammonia, amines or strong acids. Silicone O-rings should especially be kept away from steam, solvents and strong acids. It is important to learn the specific storage guidelines for each material.

Storage time varies depending on the material and storage conditions. As a rule, O-rings retain their properties for several years when stored optimally. However, it is recommended to regularly check inventory levels and check older O-rings for cracks, hardening or deformation before use.

Avoid storage conditions that could result in heat, humidity, UV radiation, or strong chemical exposure. You should also avoid storing near sharp edges or other objects that could damage the O-rings.

O-rings used in food or medical applications often have additional storage requirements. It is recommended that these O-rings be stored separately from other products and handled strictly in accordance with hygiene and cleanliness regulations.

These guidelines may vary depending on the manufacturer and O-ring variant, so it is advisable to always follow the manufacturer's specific recommendations.

Data Sheets